{"id":14142,"date":"2026-08-14T16:37:02","date_gmt":"2026-08-14T14:37:02","guid":{"rendered":"https:\/\/www.oktoub.com\/?page_id=14142"},"modified":"2026-08-14T21:04:52","modified_gmt":"2026-08-14T19:04:52","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/www.oktoub.com\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"

Derni\u00e8re mise \u00e0 jour : le 14\/08\/2026<\/em><\/p>\n

L’Institut Oktoub attache une grande importance \u00e0 la protection de vos donn\u00e9es personnelles. Cette politique explique quelles donn\u00e9es nous collectons, pourquoi, combien de temps nous les conservons et quels sont vos droits.<\/p>\n

1. Responsable du traitement<\/h2>\n

Oktoub, auto-entrepreneur, Agadir, Maroc. Contact : contact@oktoub.com.<\/p>\n

2. Cadre juridique applicable<\/h2>\n

Notre activit\u00e9 est \u00e9tablie au Maroc et rel\u00e8ve de la loi n\u00b0 09-08 relative \u00e0 la protection des personnes physiques \u00e0 l’\u00e9gard du traitement des donn\u00e9es \u00e0 caract\u00e8re personnel, sous le contr\u00f4le de la CNDP.<\/p>\n

Parce que nous proposons nos services \u00e0 des personnes r\u00e9sidant dans l’Union europ\u00e9enne, nous appliquons \u00e9galement le R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD). Lorsque les deux textes diff\u00e8rent, nous retenons la r\u00e8gle la plus protectrice pour vous.<\/p>\n

3. Donn\u00e9es que nous collectons<\/h2>\n

Lorsque vous cr\u00e9ez un compte ou passez commande :<\/strong> nom, pr\u00e9nom, adresse \u00e9lectronique, num\u00e9ro de t\u00e9l\u00e9phone, adresse de facturation, historique de commandes et d’abonnements.<\/p>\n

Lorsque vous inscrivez un enfant :<\/strong> pr\u00e9nom, \u00e2ge ou niveau, et les informations p\u00e9dagogiques n\u00e9cessaires au suivi des cours.<\/p>\n

Lorsque vous passez un test de niveau :<\/strong> vos r\u00e9ponses et votre r\u00e9sultat.<\/p>\n

Lorsque vous nous contactez :<\/strong> le contenu de votre message et vos coordonn\u00e9es.<\/p>\n

Automatiquement :<\/strong> adresse IP, type de navigateur, pages consult\u00e9es, via les cookies de mesure d’audience et uniquement apr\u00e8s votre consentement.<\/p>\n

Nous ne collectons ni ne conservons aucune donn\u00e9e bancaire. Les paiements sont trait\u00e9s par notre prestataire Stripe, seul destinataire de vos coordonn\u00e9es de paiement.<\/p>\n

4. Pourquoi nous traitons ces donn\u00e9es<\/h2>\n
    \n
  • Ex\u00e9cution du contrat :<\/strong> gestion de votre compte, de vos commandes, de vos abonnements et de vos cours.<\/li>\n
  • Obligation l\u00e9gale :<\/strong> conservation des factures et pi\u00e8ces comptables.<\/li>\n
  • Int\u00e9r\u00eat l\u00e9gitime :<\/strong> s\u00e9curit\u00e9 du site, pr\u00e9vention de la fraude, am\u00e9lioration de nos services.<\/li>\n
  • Consentement :<\/strong> communications commerciales, mesure d’audience et contenus int\u00e9gr\u00e9s de tiers. Vous pouvez le retirer \u00e0 tout moment.<\/li>\n<\/ul>\n

    5. Qui a acc\u00e8s \u00e0 vos donn\u00e9es<\/h2>\n

    Vos donn\u00e9es sont accessibles \u00e0 l’\u00e9quipe p\u00e9dagogique et administrative de l’Institut Oktoub, ainsi qu’aux prestataires strictement n\u00e9cessaires au fonctionnement du service :<\/p>\n

      \n
    • Stripe<\/strong> \u2014 traitement des paiements<\/li>\n
    • Brevo<\/strong> \u2014 courriels transactionnels et lettre d’information<\/li>\n
    • Google<\/strong> \u2014 mesure d’audience et vid\u00e9os int\u00e9gr\u00e9es, sous r\u00e9serve de votre consentement<\/li>\n
    • O2switch<\/strong> \u2014 h\u00e9bergement du site, en France<\/li>\n<\/ul>\n

      Nous ne vendons ni ne louons vos donn\u00e9es \u00e0 des tiers.<\/p>\n

      6. Transferts de donn\u00e9es<\/h2>\n

      Notre activit\u00e9 \u00e9tant \u00e9tablie au Maroc, vos donn\u00e9es peuvent \u00eatre consult\u00e9es depuis le Maroc par notre \u00e9quipe. Le site et sa base de donn\u00e9es sont h\u00e9berg\u00e9s en France. Nos prestataires peuvent \u00e9galement traiter des donn\u00e9es aux \u00c9tats-Unis, sur la base des m\u00e9canismes de transfert pr\u00e9vus par la r\u00e9glementation applicable.<\/p>\n

      7. Dur\u00e9e de conservation<\/h2>\n
        \n
      • Donn\u00e9es de compte : pendant toute la dur\u00e9e de la relation, puis trois ans apr\u00e8s le dernier contact.<\/li>\n
      • Factures et pi\u00e8ces comptables : dix ans, conform\u00e9ment aux obligations l\u00e9gales.<\/li>\n
      • Messages de contact : trois ans.<\/li>\n
      • Donn\u00e9es de mesure d’audience : treize mois maximum.<\/li>\n<\/ul>\n

        8. Vos droits<\/h2>\n

        Vous disposez des droits d’acc\u00e8s, de rectification, d’effacement, de limitation, d’opposition et de portabilit\u00e9 de vos donn\u00e9es, ainsi que du droit de d\u00e9finir des directives relatives \u00e0 leur sort apr\u00e8s votre d\u00e9c\u00e8s.<\/p>\n

        Pour exercer ces droits, \u00e9crivez-nous \u00e0 contact@oktoub.com. Nous vous r\u00e9pondons dans un d\u00e9lai d’un mois.<\/p>\n

        Si vous estimez que vos droits ne sont pas respect\u00e9s, vous pouvez saisir la CNDP<\/strong> au Maroc, ou, si vous r\u00e9sidez dans l’Union europ\u00e9enne, l’autorit\u00e9 de protection des donn\u00e9es de votre pays de r\u00e9sidence \u2014 la CNIL pour la France.<\/p>\n

        9. Cookies<\/h2>\n

        Les cookies n\u00e9cessaires au fonctionnement du site \u2014 panier, session, connexion \u2014 sont d\u00e9pos\u00e9s sans consentement car indispensables au service. Les cookies de mesure d’audience et les contenus int\u00e9gr\u00e9s de tiers, comme les vid\u00e9os, ne sont charg\u00e9s qu’apr\u00e8s votre accord, recueilli via le bandeau affich\u00e9 lors de votre premi\u00e8re visite. Vous pouvez modifier vos pr\u00e9f\u00e9rences \u00e0 tout moment depuis ce m\u00eame bandeau.<\/p>\n

        Le d\u00e9tail figure dans notre politique de cookies.<\/p>\n

        10. Mineurs<\/h2>\n

        Nos cours s’adressent notamment \u00e0 des enfants. L’inscription d’un mineur est r\u00e9alis\u00e9e par son repr\u00e9sentant l\u00e9gal, qui consent au traitement des donn\u00e9es de l’enfant. Nous ne collectons que les informations n\u00e9cessaires au suivi p\u00e9dagogique.<\/p>\n

        11. Modification de cette politique<\/h2>\n

        Cette politique peut \u00eatre mise \u00e0 jour. La date de derni\u00e8re modification figure en haut de page. En cas de changement substantiel, nous vous en informerons par courriel.<\/p>","protected":false},"excerpt":{"rendered":"

        Derni\u00e8re mise \u00e0 jour : le 14\/08\/2026 L’Institut Oktoub attache une grande importance \u00e0 la protection de vos donn\u00e9es personnelles. 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